Return & Refund Policy
Your satisfaction and trust are paramount. Learn how we handle returns, replacements, and instant refunds.
1. Perishable Food Safety Guideline
Because our products (podis, vadagams, health powders) are perishable consumables, we do not accept general returns once seal-broken or opened due to food safety and hygiene protocols.
2. When Are You Eligible for a Replacement or Refund?
We offer immediate replacement or full refunds under the following verified circumstances:
Transit Damage
Package or seal arrived damaged, punctured, or compromised during delivery.
Wrong Product Delivered
You received an item different from what was ordered in your invoice.
3. How to Raise a Replacement / Refund Claim
1. Notify us within 48 hours of receiving the package.
2. Send clear photos or a short video showing the damaged package/item along with your Order ID to +91 73395 96544 on WhatsApp.
3. Our quality desk will inspect and process your replacement or refund within 24 – 48 hours.
4. Refund Processing & Credit Timelines
Approved refunds are credited directly to your original payment method (Bank Account / UPI / Card) within 5 – 7 business days.
Need help with a return or refund?
Message our customer support team directly on WhatsApp.