Refund policy

Return & Refund Policy.

Last updated: [11 Nov 2025]

At HomeLinks , we strive to ensure you are completely satisfied with your purchase. If you are not happy with your order, we’re here to help.

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1. Returns

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery.

• You must notify us within 48 hours of receiving your order by emailing homelinks2021@gmail.com with your order number and clear photos of the issue.

• The item must be unused, unopened, and in its original packaging.

Please note: Due to the nature of our products (especially food or personal care items), we do not accept returns for opened or used items.

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2. Refunds

Once we receive and inspect your return request:

• If approved, a refund or replacement will be issued within 5–7 business days.

• Refunds will be credited to your original method of payment.
  

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3. Order Cancellation

• Orders can be cancelled before dispatch by contacting us at homelinks2021@gmail.com or Whatsapp 9942988859 with Order number details

• Once shipped, the order cannot be cancelled.